Refund Policy

  • Items purchased on sale/discount will not be Returned or Exchanged.
  • No Cash Refunds are allowed.
  • Items purchased from the online store cannot be returned or exchanged from retail/offline stores and vice versa.
  • There is no return or replacement of items if the customer does not like the shade, color, texture, or fragrance of the product.
  • The product should not be used/opened, tags must be intact and the product should be good in condition.
  • The original invoice is required for exchange within 14 days of purchase for unused products in original packaging.
  • Contact our Customer Care center by sending us an Invoice and images of the defective product at oneten110ltd@gmail.com or Call / Whatsapp at  +92 3046641214